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Termination Rates in Two-Party Disputes Under a Twenty-Four-Hour Criterion

P. Setterfield, M. Crozier

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Abstract: Reported termination rates for two-party disputes are low, and we suggest this is an artefact of the observation window rather than a property of the disputes. A criterion requiring fourteen days of silence cannot distinguish a terminated dispute from an unattended one, and will record the second as the first only after two weeks in which nothing whatever is learned. We apply a twenty-four-hour criterion to 340 disputes drawn from eleven channels. Three hundred and twenty terminated, a rate of 94.1 per cent, with a median interval from opening to termination of 31 hours. Two hundred and twenty-seven of the terminated disputes were followed by further messages between the same participants on the same matter; each such episode was counted as a new dispute, on the criterion above, giving a mean of 4.2 disputes per dyad over the study period. We recommend the criterion be adopted generally.

Comments:
3 pages, 1 table. Prepared in response to the criterion adopted in arghXiv:2505.02640.
Subjects:
Outcome and Concession (argu.OUT) (primary class); Non-terminating Dispute (argu.LOOP); Method and Instrumentation (meta.METH)
TDC classes:
3.04; 3.14
Cited by:
arghXiv:2608.02514, arghXiv:2607.13022, arghXiv:2607.05512, arghXiv:2606.12903, arghXiv:2605.06119
Cite as:
arghXiv:2604.11238v1 (BibTeX)
Submission history:
From: P. Setterfield [view email]
[v1] Thu, 30 Apr 2026 (55 KB)